Frequently Asked Questions
Everything you need to know about shopping at Hachette Boardgames
What are your shipping rates and delivery times?
We offer standard shipping within 3-5 business days. Rates are calculated at checkout based on your location, and we provide free shipping on orders over $75.
What is your return policy?
You can return any unworn or unused items in their original packaging within 30 days of purchase for a full refund or exchange.
How do I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I ensure I select the correct size?
Each product page includes a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit.